This privacy policy explains how we collect, use, and protect the personal information you share with us when you visit our website or contact us for service. We are committed to handling your information responsibly and only using it for the purposes outlined below.
Information We Collect
When you contact us through our website, phone, or in person, we may collect your name, phone number, email address, service address, and details about the tree work you're requesting. We may also collect basic technical information, such as browser type and pages visited, when you use our website.
How We Use Your Information
We use the information you provide to respond to service requests, prepare estimates, schedule appointments, and communicate with you about ongoing or completed work. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Information Sharing
We may share your information with trusted service providers who help us operate our business, such as scheduling software or payment processors, but only to the extent necessary to provide our services. We may also disclose information if required by law or to protect the safety of our team or the public.
Data Security
We take reasonable steps to protect the personal information we collect from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Website Data
Our website may use cookies or similar technologies to improve your browsing experience and understand how visitors use our site. You can adjust your browser settings to limit or block cookies if you prefer.
Your Choices
You may contact us at any time to ask what information we have on file, request corrections, or ask that your information be removed from our records, subject to any legal or contractual obligations we may have.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact Us About This Policy
If you have questions or concerns about how your information is handled, please reach out using the contact information provided on our website.
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